Best Buy Outlet - Eden Prairie is a reputable and trusted brand known for providing high-quality electronic products at affordable prices. Located in Eden Prairie, this Best Buy outlet offers a wide range of products, including televisions, refrigerators, washers and dryers, stoves, and more. With a huge inventory and great deals, customers can find the perfect electronic item to meet their needs and budget. The Best Buy Outlet - Eden Prairie prides itself on delivering exceptional customer service and is committed to ensuring customer satisfaction. With a focus on providing top-notch products and a seamless shopping experience, Best Buy Outlet - Eden Prairie has established itself as a go-to destination for electronics in the area.
Reviews
First time picking up item bought online from this outlet. It took the staff member more than 15 minutes going thru multiple cages to locate the item I ordered online. Once located, they took equally long time because the model number was covered by their sticker that they having trouble removing. I was left in the dark what's going on although I was standing by the service counter. I only learned by inquiring directly. A few times I got inquired by other staff if I have been help which I appreciate. Not a pleasant customer service experience.
In many ways very discouraging. I was shopping specifically for a gas dryer that was being sold as an open box as I have had a good experience with them. However every single one stated "not available for delivery". Then when I reconciled myself into buying the regularity priced one. I went back to purchase it it was marked up $50. The info they had posted while I was looking at it said the reduced price was good thru to today. It even said there was 3hrs and some odd min left to purchase it!.! Also earlier in the week I spoke to someone at their call center and was told the haul away price was $39. And when I checked out it was $59. I only proceeded with the purchase because I've been without a dryer for maybe 5 Mo's and feel the need for one before winter.
Actual outlet store and prices are super great! Scheduling and delivery are a different story. We had delivery rescheduled without notice and had different appliance parts delivered on different days without notice. If you work from home and are able to be there during their 7am-7pm delivery window for several days, that great. If not, I wouldn't suggest dealing with delivery. You'll spend lots of time on the phone and never once have someone answer the phone at the outlet, only when you call best buy corporate to try and figure out delivery. But if you're able to suffer through the time and energy that the delivery takes- the prices are pretty unbeatable.
I was in need of a washer, so I figured I would come here and check it out. Their selection varies from day to day but I left there with a washer and dryer for under $1300. I saved over $1000 on this set. They have everything you could imagine, if best buy sells it they have it here. Scratch and dent, open box, etc all discounted to sell. They were helpful to get it loaded in my truck and wrapped everything etc. Would buy from here again.
Needed to find a less expensive laptop. I was able to go into the outlet where they allow you to look at several models at once. I appreciated the knowledge of the team
Amazing deals!!! Check your item to make sure it has everything.
When Best Buy resells open boxed items Best Buy does not ensure all of the components are in the packaging.
The staff are like any general retail space, hit or miss in terms of their ability to answer specific questions but they all go beyond basic customer service to resolve an issue.
Go here.
This is a large warehouse with open box items (customer returns & floor models), while I visited the location had mostly appliances (cook ranges, washing machines, refrigerators) a few flat screens and handful of accessories to go along, as the location is fairly new I would expect more stuff to be available as they set it up.
Not an expert on appliance pricing, so cant really tell if everything on the floor was a good deal, but some of the accessories seemed to be a bit expensive than what they are when on sale. If you are in an urgent need of an appliance and a budget and don't mind used this can be a good bet, as I was told they do come with manufactures warranty which IMO is better than craigslist.
The store has cleanliness great customer service. I was bummed I had a return two fridges and one stove they were open boxed but it's a good quality just a scratch there is multiple things wrong I am thankful they returned it good for me. And good customer service
Location
14675 Martin Dr Suite 150, Eden Prairie, MN 55344, United States
Hours
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Monday
12:00 PM - 06:00 PM
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Tuesday
12:00 PM - 06:00 PM
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Wednesday
12:00 PM - 06:00 PM
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Thursday
12:00 PM - 06:00 PM
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Friday
10:00 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
10:00 AM - 06:00 PM
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